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Victoria Station Hotels - Information about Victoria Station, London, England |
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Tickets and Information The main ticket office is on the central concourse. Train details can be obtained from the information point on the concourse or alternatively please call: National Rail enquiry service – 08457 48 49 50 Telephones There are payphones on both the concourse and near most station exits. Taxis The taxi rank is just outside the main entrance to the station; a second taxi rank is available upstairs at the Plaza exit in Victoria Place. Many taxis are wheelchair accessible. Buses There is a bus station outside the main entrance for Victoria station. Click here for further information about buses in London. Victoria Coach station is in Buckingham Palace Road – turn left out of the main station entrance, then left again on to Buckingham Palace Road. Parking NCP manages parking facilities at Victoria and access is off Eccleston Bridge. Click here for more information. Disabled parking is available at Hudson’s Place which is accessed via Vauxhall Bridge Road. Recommended Tariffs Toilets, Showers and Baby Changing Toilets, showers and baby changing facilities are located on the central concourse. For men and womens toilets a charge of 20p is levied for the use of these facilities and are open 05:00 - 01:00. There are disabled toilets on the central concourse main toilet area between Thistle Hotel and walkway to Platforms 15-19. And a dedicated disabled toilet facility in Hudson's Place passageway off platform 1, just past Orient Express office. British Transport Police There is not an office in the station, but two help-phones are available - one on each concourse. Please call 0800 40 50 40 or in an emergency 999. Additional Assistance Assistance is available to and from platforms. Please contact the customer services team of the appropriate train operator, 48 hours in advance: Gatwick Express – 0845 850 1530 Southern Railway– 0845 123 7770 London and South Eastern Railway – 0845 000 2211 Underground The London Underground entrance is opposite platform 7 on the eastern and central concourses. This station provides access to the Victoria, Circle and District lines. Cash and Bureau de Change There are cash dispensers and Bureau de Change on both concourses. See map for details. To pre-order foreign currency on-line, for collection at the station click here: Trolleys Luggage trolleys are available at many sites on the concourse, at the taxi rank and on the platforms. A deposit of £1 will be returned to you when you take the trolley back to one of the trolley points. Bicycles Cycle storage is available on platforms 7/8, 11/12 and 17/18. All sites are monitored by CCTV. Left luggage Left Luggage is a secure place where you can leave items of luggage for collection later. Left Luggage is located on platforms 7 and 8 and the office is open daily from 07:00 and midnight. Please call 020 7963 0957 or click here for more information. Lost property The lost property office is situated near the entrance to platforms 7 and 8 and is open between 09.00 and 17.15 Monday to Friday. Telephone 020 7963 0957. This is for property left on the station. Lost property left on trains please contact relevant Train Operating Company. Gatwick Express 0845 850 1530 and select Option 3 Southern 08451 27 29 20 Southeastern 0845 000 2222 Venice Simplon Orient Express The majestic British section of the Venice Simplon Orient Express leaves from Victoria most weekdays, offering weekend and day excursions to some of England's most beautiful and historic landmarks. Passengers are able to check in and wait in comfort here. The telephone number for reservations is 020 7805 5100. Photo booths There are a number of photo booths at the station where photos for passports, travel passes and other identity documents can be obtained. Transport for London Travel Information Everything you need to know about the London Underground can be discovered here, plus details of other forms of travel within the London area. You can book sightseeing tours and pick up London Transport souvenirs. WiFi Coverage www.thecloud.co.uk www.btopenzone.com http://www.t-mobile.co.uk/hotspot Contact Tel: 0207 922 6214 Address: Station Manager Opening hours: 03:15 - 01.00 Monday - Sunday Lost property For help with lost property, please contact the lost property office on 0207 963 0957. Open Monday-Friday 0900-1715. |
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